Tag Archives: Personal Development

How to Deal With Angry Customers Professionally in English

When you find yourself in an angry confrontation, it's important to know how to negotiate [...]

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How to Manage Expectations and Performance Anxiety

Expectations can be motivating, but when they accumulate, they often become stressful – and for [...]

Correctly Use Manners When Working in English

Welcome to this beginner’s guide to being courteous in English when working in hospitality! Working [...]

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How to Ask Better Questions in Business English

As an adult English language learner in the business world, mastering the art of question [...]

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The Importance & Why Soft Skills Are Critical

Soft skills are the abilities that make people successful in any field, and they can [...]

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Why today’s business environment demands social correctness

Why giving excuses is needed in today’s business world It’s Friday evening, and you know [...]

How To: Plan, Ask and Receive a Pay rise every time!

Asking for a payrise is often an unpleasant experience, as many people are intimidated by [...]