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follow up with politeness. For service based employees.
Guests Aren’t Mind Readers: The Importance of Following Up Politely

In a service-based business, customer satisfaction is key. But unfortunately, it is all too common [...]

07
Feb
Confrontation to communication.
The Art of Confrontation: Turning a Negative into a Positive

Confrontation is a difficult and often uncomfortable situation for many people. It can be especially [...]

07
Feb
Negative Situations turned to positive situations!
The English Student’s Guide to Turning a Negative Customer Service Situation Into a Positive One

Customer service can be a challenging experience, especially when you’re trying to communicate in a [...]

07
Feb
Service Team - avoid these phrases for good customer service.
5 Phrases to Avoid in Customer Service

Customer service is an integral part of any business, and one of the most important [...]

1 Comment

07
Feb
Turn unhappy guests into happy guests.
7 Customer Service Phrases for Dealing with Unhappy Guests

Customer service is one of the most important aspects of any hospitality or service-based business. [...]

2 Comments

06
Feb
cross-cultural communication at work - written in text. Learn Laugh Speak.
Cross-Cultural Communication in the Workplace: Tips for Success

Are you new to the business world and working in a remote team across cultures? [...]

05
Feb
find out your English level today. Click here. Learn laugh Speak
The Right Way For You As An English Student To Test Your English For Free

Are you a student of English? Are you looking for a reliable way to test [...]

03
Feb
Question words. Who, what, where, when, how, how many, whose. Written in text. Learn Laugh Speak
Question Words in English Learning: How to Ask Better Questions in Service-Based Businesses

Are you an English learner looking to improve your ability to ask better questions in [...]

03
Feb
The key to communication begins with you. Written in text. Learn Laugh Speak.
How to Ask Questions without Offending or Being Misunderstood

Have you ever asked a question only to be met with confusion or even offense? [...]

02
Feb
asking questions for English students. English question asking.
10 Simple Questioning Techniques for English Students in Business

Do you want to get the most out of your workplace communication and build better [...]

31
Jan
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