Tag Archives: Customer Service

Ways to Ask a Guest or Adult to Repeat Themselves

In customer service jobs, especially in busy hospitality environments, using English as a second language [...]

How to Say No in Customer Service in English

Saying no in customer service in English in important, especially if English is your second [...]

How To Be Empathic With Unhappy Guests

Working with customers in a second language can be a daunting task. Showing empathy to [...]

Effective English Listening Skills For Service Professionals

If you are working in the restaurant or hotel industry and English is your second [...]

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Why Saying Yes in Customer Service is Easy

Saying yes in customer service is an important tool to make customers feel welcome and [...]

Ways to Use Your English in Customer Service

Having great communication skills is an important part of succeeding in customer service hospitality jobs. [...]

More Tips in a Restaurant with These English Phrases

Are you a waiter or waitress working in a busy restaurant who has difficulty asking [...]

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5 Effective Tips to Politely Say No

We’ve all been in a situation at some point in our lives when we need [...]

How to Use Empathetic Phrases in English

When working in the hospitality industry, it is essential to be able to build connections [...]

How to Greet and Wish Guests a Happy Easter

The Easter holiday is a time to celebrate with family and friends, and to reflect [...]