Category Archives: Speaking

How to offer suggestions or alternatives in English

When it comes to providing service in English, it’s not always easy to find the [...]

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How to Say No in Customer Service in English

No customer ever wants to hear a “no” when they’re looking for a service. For [...]

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10 Ways to Make Small Talk With Guests in English

Making small talk with guests when you work in a restaurant or hotel environment can [...]

10 English Phrases for Politely Cancelling a Work Event

10 English Phrases for Politely Cancelling a Work Event or Dinner Have you ever found [...]

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Turning a Negative into a Positive in English Communication

Confrontation is a difficult and often uncomfortable situation for many people. It can be especially [...]

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How to Ask Questions without Offending in English

Have you ever asked a question only to be met with confusion or even offense? [...]

Negative English Customer Service Situations Into Positive

Customer service can be a challenging experience, especially when you’re trying to communicate in a [...]

How to Craft the Perfect Wedding Speech: Tips and Tricks

Giving a wedding speech can feel like a daunting task, especially when you want to [...]

7 Ways to Improve English Communication in Business

Good communication is essential for the success of any business team. Unfortunately, when members of [...]

How You Can Improve Communication In Meetings

Love them or loathe them, board meetings are an essential part of the corporate environment [...]