If you work in hospitality customer service, you know that sometimes the most daunting part [...]
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As a hospitality professional, your ultimate goal is to provide excellent customer service to your [...]
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The phrase “I am fond of” is an incredibly useful phrase to have in your [...]
When it comes to delivering exceptional customer service in a hotel setting, the phrases we [...]
Having difficulty understanding your guests? Breaking the language barrier can be intimidating, but with the [...]
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Have you ever been working in a restaurant or hotel and apologized to a customer [...]
At some point in our careers, we may be faced with the challenge of having [...]
Valentine’s Day is a special time of year for couples, families, and friends to come [...]
Do you feel like people are often offended by what you say or do, even [...]
Phrases to use to break the ice when first meeting people When you meet someone [...]
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